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Customer Services

Santec - After - sales- service team & our customer care incharge are the backbone of our company, the team is armed with service spirits so that they will reach you wherever you are in case of any emergency. We provide our customers with not only the best products but also the best after sales- service. You may be assured of our determination high tech culture based on our accumulated known & technologies.

With customer in 30 countries, Santec has trained services technicians are on hand to keep your Santec equipment running smoothly

As a precautionary measure, each equipment is fully inspected for 72 hours with a verity of quality control checks before it is dispatched to client’s location. We provide a detailed video CD on the working of each equipments & user manuals giving complete history of the equipments, which are easy to understand & operation training is also available for all new presses at Santec premise without charging anytime extra from the clients

At Santec’ we believe that its our morale responsibility to provide excellent & prompt services after delivery by experienced technicians, through, phones, e-mails, fax assistance for questions ranging from simple maintenance to complex technical issues.

We aim to be the leader in manufacturing high quality machinery in the world. We differentiate ourselves from our competitors through our efforts on quality & better satisfy our customer needs.

Santec has made major advancements in our sales & services Network across the world in 2002. Today, we have a strongest network of agents, dealers, distributors in the world or represented in 30 countries across the world. All these offices are well contacted with each other & provide feed backs on the customers experience with Santec equipments & better ideas are always accommodated while designing of the equipments before manufacturing. Thanks to our all dealers / agents- worldwide who works round to clock to enhance the reputation of Santec in world map & provide prompt & efficient services to the customers. This new development strengthens Santec’s excellent service record & helped to achieve the company’s turnover doubles in just 2 years.

Today, we proudly announce that “Santec” is synonymous with “ Better - “Engineering”. Just erect & start reaping your profits. Try US / WE have the experience & expertise you are looking for.


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Santec Exim Private Limited